Frequently Asked Questions

Everything you need to know about your Rosefield experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that sale items are eligible for store credit only.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, sustainable materials including recycled metals and organic cotton across our collections.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer a warranty on jewelry and watches?

All Rosefield timepieces and jewelry come with a 2-year limited warranty covering manufacturing defects from the date of purchase.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.